Support
Get in touch
One inbox, read by the person who builds these products. I aim to reply within two working days.
Something is broken
Tell me the product, what you did, and what you saw. A screenshot and your browser help a lot.
Email about this
Feature or product idea
If a tool would save you a repeated chore, I want to hear it. Most SkyCo products started that way.
Email about this
Privacy or security
Ask what is stored, request deletion, or report a vulnerability with steps to reproduce.
Email about this
Anything else
General questions, partnerships, or a note about something that reads wrong on the site.
Email about this
Quick answers by product
CurrenSee
Where do the rates come from?
Currency rates come from Frankfurter (European Central Bank reference rates) and crypto prices from CoinGecko. If the provider fails, CurrenSee shows an error instead of an old number.
Can I convert Bitcoin?
Yes. BTC, ETH and SOL are available alongside common currencies. Choose them in the From or To list.
Why is my amount rejected?
The amount must be a number above zero, such as 25 or 19.99.
Chronos
Which calendars are shown?
Gregorian, Hijri (Islamic), Hebrew, Chinese, Persian and Indian Saka, calculated by your browser.
Does it list festivals or holidays?
No. Chronos shows dates only. Check observances with your community or an official source.
Is Indian Saka the same as Nepali Bikram Sambat?
No. Chronos shows the Indian national Saka calendar, not Bikram Sambat.
My Finance Friend
Is my trade saved?
No. The preview reads your sentence in the page and keeps nothing after you leave or refresh.
Does it connect to a broker?
No. It never asks for broker or bank logins and cannot place trades.
Why does it say Not calculated?
If you do not type a price, it will not guess one.
Grocery Packs
Are these real shop prices?
No. The packs are labelled samples with quantities only. There are no prices, shops or suppliers involved.
How do I print a list?
Pick a pack and household size, then use Print this list. Only the list is printed.
Are my ticks saved?
Ticks are saved for each pack in this browser when browser storage is available.
Float
Do I need an account to use Float?
No. Float works without an account. Guest mode keeps your numbers in this browser only.
Does Float connect to my bank or Afterpay?
No. Float never asks for bank or BNPL logins. You type in your pay, bills and instalments yourself.
How is the spend number worked out?
Float adds the pay landing in the chosen window, then takes away the bills and BNPL instalments due in it.
Before you write: the common questions, product status and data handling pages may have the answer.
Write to me
This form opens a ready-made email in your own mail app. Nothing is sent or stored until you press send there.
What happens next: any reply comes to the email address you send from.
Direct email
support@skyco.online reaches me for everything above. There is no ticket system and no chatbot in between.
Before you write
- A product not loading may be a known outage. The Status page checks each product live.
- Common questions about accounts, data and accuracy are answered on the FAQ.
- Recent releases and fixes are listed on What’s new.
What I cannot help with
SkyCo cannot advise on investments, taxes or religious date observance. Products are reference tools, and the Terms of Use explain the limits.